Bank of Guam Customer Service

Customer Service
(671) 472-5300
(671) 477-5454 (fax)

Voice Banking
(San Francisco Customers)
1-877-992-6473

Voice Banking
(Bill Pay Service)
1-866-706-3876

Voice Banking
(Island Customers)
Guam/Micronesia:
(671) 472-BOG1 (2641)
CNMI:
(670) 236-2799

U.S. Toll Free:
1-866-472-BOG1 (2641)

Debit & Credit Card Services
(671) 472-5187
Lost or Stolen Card
Credit & Debit
(671) 472-5300

Credit - U.S. Toll Free
1-800-442-4757

Debit - U.S. Toll Free
1-800-528-2273

Debit Card PIN Change
1-888-602-0430

Credit Card PIN Change
1-888-891-2435

Point of Sale / Merchant Services Help Desk
(671) 472-5242
(671) 472-5284

Merchant Authorization
MasterCard/Visa
1-800-991-9911
Discover/JCB
1-800-347-1111
American Express
1-800-528-2121

Personal Loans
Retail Banking Group
(671) 472-5308 ext. 5036

Home Mortgage Loans
Mortgage Banking Group
(671) 472-5308 ext. 5037

For Information Requests or Notice of Error
Business Loans
Commercial Banking Group
(671) 472-5308 ext. 5035

Wealth Management
(671) 472-5141

Trust Services
(671) 472-5300 ext. 5144

Loan Adjustment Department
(671) 472-5352
(671) 472-5442
(671) 472-5569

Human Resources Dept.
(671) 472‐5300 ext. 5226

Marketing Department
(671) 472-5236

https://www.bankofguam.com